Easy-to-use, sophisticated and cutting-edge!
All media, including recorded statements and transcriptions, are hosted in a single repository. This enables collaboration across your entire organization to reduce expenses, control access and catalog recordings by user, unit, office and region. Permission levels are established to control access to all recordings taken for the entire organization. Features are available to allow recordings to be attached to your claim file system and for seamless secure access to the ACS website.
Encrypted sessions Logging of all user activity Other ISO 27001 requirements satisfied
Available 24*7*365 Conference call recording servers Claim number memorializes recordings
Who, when, how & why? Data by all captured fields Track/analyze adjuster tendencies